Meaningful Engagement in Care We help you bring technology and human connections together leading to engaged patients and healthy bottom lines

Access, Claims and After Care Support. It's what we do.

Patient Communications Center

UPIC contact centers immediately expose the hidden barriers to care while delivering an exceptional patient experience.

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Revenue Cycle Management

We not only manage the process but identify barriers to timely payments with recommendations to permanently resolve.

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Connecting Patient & Provider

At UPIC we lead through empathy, offering meaningful solutions that at their core promote greater accessibility and engagement with their Providers. Click on our video for more information!

"Thank you UPIC! It's an incredible time saver for our staff to have insurance verified prior to the patient appointment and for your prompt and professional service to our staff and patients!"

Client using RCM a la carte services

"The person I spoke with on the phone was extremely helpful, kind and understanding, and was able to get me in the next morning"

Patient comment from Press Ganey

"The entire staff was extremely friendly and caring. They took their time"

Patient comment from Press Ganey


Our process for aligning patient communications with care delivery in a virtual setting is catching on! We started in November 2014, and have grown six times over - all on referral - in less than 3 years. And we're still growing, serving patients and providers in 15 States!

Not a contact center...

We leverage over 50 years of combined experience with enterprise level Contact Center best practices in delivering exceptional patient services in a virtual setting.

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MATRC Telehealth Podcast

Mike Patterson interviews UPIC CEO Mary Tucker


UPIC Health Partners with NowPow

UPIC Health Partners with NowPow


Free Online Health Coaching Service Launches in New York and New Jersey

The service begins May 28 and offers help to women and girls in New York and New Jersey


UPIC Featured in Goldfish Management Series

Businesses thrive when happiness is elevated


UPICares Serves Dinner at HER Shelter

First Donation Dinner in Norfolk Area A Great Success


Mary Tucker Nominated for ESTEEM 2020 Awards

Reflecting challenges faced during COVID-19.