UPIC Hires Veteran Healthcare Operations Director

Contact: Juli Briskman
Phone: 703 772-1148
Email: juli@UPICHealth.com
Twitter: @UPICHealth

Rick Stetten

Rick Sletten joins UPIC Health as Operations Director in Norfolk, Va.

NORFOLK, VA (Sept. 26, 2018) —  UPIC Health, LLC recently hired Rick Sletten as Operations Director to lead the growing organization’s ongoing effort to improve and centralize healthcare delivery by aligning technology and resources to better serve UPIC clients and their patients.

“I chose to join UPIC because the organization’s pioneering strategy is the way forward in healthcare to maximize revenue and increase access,” Sletten said.

Sletten has more than 10 years of experience leading large health care operations most recently with Optum, a wellness company that serves more than 74 million customers as part of the UnitedHealth Group family of companies.

While at Optum, Sletten honed his revenue cycle management skills and created industry-leading processes governing front-end revenue operations including patient access and registration, charge entry & coding, service authorizations, time-of-service collections, scheduling.  He is looking forward to advancing and modernizing these processes for UPIC clients.

“Rick’s experience has given him a national view into the intricacies of the revenue cycle process. He can identify the bottlenecks that hinder timely payments and remove them permanently,” said UPIC Health CEO, Mary Tucker.  “We are thrilled to have Rick on board to shape the future of UPIC’s model for meaningful engagement in care. He will build on an already great foundation of service delivery as we continue to grow our services in the United States and globally.”  

Sletten is a member of the American College of Healthcare Executives and the Healthcare Financial Management Association.  He lives in Norfolk, Va. with his wife and toddler.  To learn more about his experience in healthcare, visit his LinkedIn profile.

About UPIC
UPIC Health is a mid-size, privately-held company with operations in Chantilly and Norfolk, Va.  A business process outsourcer, UPIC offers patient contact center, revenue cycle management, and telebehavioral health services to clients across the country, all practicing under the value-based reimbursement concept.  UPIC is a 2018 Velocity Growth Award Winner and Growth Story of the Year. To learn more, visit our website at www.upichealth.com or email Chief Marketing Officer, Juli Briskman at juli@upichealth.com. Follow us @UPICHealth.



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